Orders over $50, after any discounts are applied, ship USPS Priority for free.
Orders under $50, after any discounts are applied, ship USPS Priority for a flat rate of $5.
After your order is placed and payment is verified, it usually takes 1-2 business days to process and ship your order. This does not include weekends or holidays.
If your order includes any jewelry that is out of stock, shipping for your entire order will be delayed until the inventory is replenished. We do not partial ship orders. Out of stock items will be marked as SOLD OUT before they're added to your shopping cart.
All orders are shipped via USPS.
You can always log into your account and check the status of your order.
You will receive a shipment notification email with tracking information as soon as your order ships.
In the highly unlikely event that you don't absolutely love your running jewelry, we will gladly offer a full refund or store credit on your order if requested within 30 days of its ship date.
On orders over $50 - we'll provide a return shipping label free of charge.
On orders under $50 - the cost of the return shipping will be your responsibility.
The $50 threshold is based on the order total after any discounts are applied.
Most returns or exchanges take 5-7 business days to process once the package has been received. After processing, it can take up to 7 business days for the credit to appear on your original method of payment, depending on your bank.
You can schedule the return from within your account. If you have any questions, please contact our Customer Service at 385-355-4548 or firstname.lastname@example.org.